Privacy Policy

Master Builders Ministries is an apostolic and prophetic ministry founded by Prophet Abraham Francis, registered and operating from Bengaluru, Karnataka, India.

Website: masterbuildersministries.com
Email: info@masterbuildersministries.com
WhatsApp: +91 8147317876
Address: Bengaluru, Karnataka, India

This Privacy Policy is drafted in compliance with the following laws and regulations:

• Information Technology Act, 2000 (India) — Governs electronic data, digital communications, and cybersecurity in India.
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 — Mandates how personal and sensitive personal data must be collected, stored, and processed by Indian organisations.
• Digital Personal Data Protection Act, 2023 (DPDP Act) — India's landmark data protection legislation governing the processing of digital personal data of Indian citizens.
• General Data Protection Regulation (GDPR) — European Union — We extend GDPR-standard protections to all users globally, including rights of access, erasure, and data portability.
• CAN-SPAM Act (USA) — Governing commercial email communications to users in the United States.
• Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 — Governing digital content and online platforms in India.
• Consumer Protection Act, 2019 (India) — Protecting the rights of consumers engaging with digital services.

We collect only the minimum data necessary to serve you effectively. The following categories of data may be collected:

• Contact Information: Name, email address, phone number — provided voluntarily through contact forms, prayer request forms, or newsletter sign-up.
• Communication Data: Messages, prayer requests, testimonies, and partnership enquiries submitted through our website forms.
• Newsletter Subscription Data: Email address and subscription preferences provided when you subscribe to our newsletter via MailPoet.
• Giving / Donation Data: Transaction references for gifts made via PayPal, UPI, or Selar. We do not store full payment card details on our servers.
• Technical Data: IP address, browser type, device type, pages visited, and time spent on the website — collected automatically via server logs and analytics tools.
• Cookies: Session cookies and preference cookies used to improve user experience. See Section 08 for full cookie policy.

We do not collect sensitive personal data such as biometric data, financial account details, medical records, or government identification numbers.

Your personal data is used solely for the following legitimate purposes:

• To respond to your prayer requests, enquiries, and messages
• To send you Kingdom teachings, declarations, and ministry updates via our newsletter (only with your explicit consent)
• To process and acknowledge donations and partnership gifts
• To improve our website, content, and digital ministry services
• To comply with legal obligations under Indian and applicable international law
• To notify you of events, Ministry Schools, and conferences (only with your consent)

Under the GDPR and India's Digital Personal Data Protection Act 2023, we process your data on the following legal bases:

• Consent: You have given clear, explicit consent for us to process your data (e.g., newsletter subscription, contact form submission).
• Legitimate Interest: Processing necessary for the legitimate ministry purposes of Master Builders Ministries, where your rights and interests are not overridden.
• Legal Obligation: Processing required to comply with applicable Indian law or court order.
• Contract Performance: Processing necessary to fulfil a commitment made to you (e.g., delivering teachings or responding to a prayer request).

We use a limited number of trusted third-party services to operate our ministry. These include:

• Hostinger — Website hosting and server infrastructure (data stored in secure data centres)
• MailPoet / Automattic — Email newsletter delivery and subscriber management
• PayPal — Secure international donation processing
• Selar — Digital giving platform for African and global supporters
• Google Analytics (if enabled) — Anonymous website traffic analytics
• WhatsApp / Meta — Community communication channel (subject to WhatsApp's own privacy policy)

All third-party processors are bound by their own privacy policies and applicable data protection law. We do not share personal data beyond what is strictly necessary for service delivery.

We retain your personal data only for as long as necessary for the purpose it was collected, or as required by law:

• Newsletter subscribers: Retained until you unsubscribe. All data deleted within 30 days of unsubscription.
• Contact / prayer request submissions: Retained for up to 12 months for follow-up ministry purposes, then permanently deleted.
• Donation records: Retained for 7 years as required under Indian financial record-keeping regulations.
• Technical / server logs: Retained for up to 90 days for security and troubleshooting purposes.

Our website uses cookies — small text files placed on your device — to improve your browsing experience. We use the following types of cookies:

• Essential Cookies: Required for core website functionality (e.g., WordPress session cookies). Cannot be disabled.
• Preference Cookies: Remember your settings and preferences across visits.
• Analytics Cookies: Anonymously track website usage to help us improve content. No personally identifiable data is stored.

You may disable non-essential cookies through your browser settings at any time. Disabling cookies will not prevent you from accessing our content.

You have the following rights regarding your personal data. To exercise any of these rights, contact us at info@masterbuildersministries.com:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten"), subject to legal retention obligations.
• Right to Withdraw Consent: Withdraw your consent to data processing at any time without affecting lawfulness of prior processing.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing of your data for direct communication or ministry outreach.
• Right to Lodge a Complaint: Under India's DPDP Act 2023, you may raise a complaint with the Data Protection Board of India. Under GDPR, you may lodge a complaint with your local supervisory authority.

We will respond to all data rights requests within 30 days of receipt.

We take the security of your personal data seriously and implement reasonable technical and organisational measures in accordance with the IT (Reasonable Security Practices) Rules, 2011, including:

• SSL/TLS encryption for all data transmitted through our website
• Secure password-protected access to all administrative systems
• Regular security audits and software updates
• Restricted access to personal data on a need-to-know basis
• Secure hosting infrastructure through Hostinger

In the event of a data breach that poses a risk to your rights, we will notify affected individuals and the relevant authority within 72 hours as required by applicable law.

As a global ministry serving believers across multiple nations, some of your data may be processed or stored outside India — for example, via PayPal (USA), MailPoet (USA/EU), or Selar (Nigeria). All international transfers are conducted with appropriate safeguards in place, including standard contractual clauses and data processing agreements, in compliance with applicable Indian and EU data transfer requirements.

Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us without parental consent, please contact us immediately and we will delete that data promptly.

Our website may contain links to external platforms including YouTube, Facebook, Instagram, Telegram, Twitter/X, LinkedIn, PayPal, and Selar. Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any external website you visit. We are not responsible for the privacy practices of third-party platforms.

We may update this Privacy Policy from time to time to reflect changes in law, technology, or ministry operations. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.